We are serious about protecting the privacy of our customers and committed to being transparent about our Privacy Policies.
SECTION 1- WHO ARE WE
We are https://skyhighfootage.com.
SECTION 2 – WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
As a data controller we collect a variety of data in order to deliver our services and we will manage your personal data transparently, fairly and securely.
We may ask you to provide us the following data:
First and last names, contact numbers, email and postal addresses.
Being a photographic and film business we also create and manage images as per our contractual agreement(s).
We use the above data to deliver our service to you.
We collect this data on the following lawful basis to arrange or fulfil a Contract.
SECTION 2.1 CONTACT FORMS
We keep contact form submissions for the purposes of replying to your query only. We will not use the information submitted for marketing purposes.
SECTION 2.2 ANALYTICS
We collect data using Google Analytics. This data is held for 26 months. This data helps us create a better experience for our users.
When you visit our website we may also collect Cookies. These are small pieces of data that websites send to a user’s computer and are stored on the user’s web browser. They are designed to enable the website to remember information and store information about your session. This helps us monitor website traffic.
SECTION 4 – THIRD PARTIES AND SUB-CONTRACTORS
We use the following third parties:
Any sub-contractors or freelancers we work with for ground photography and editing required to fulfil your order will not have access to personal information.
Data is transferred outside of the European Economic Area to United States under the protection of EU/US Privacy Shield.
There are also certain situations in which we may disclose your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation, breach of our Terms and Conditions.
SECTION 5 – WHY DO WE SHARE YOUR PERSONAL DATA WITH THE ABOVE?
We share your data in order to deliver our service to you / for marketing purposes.
We may transfer personal data to a country outside of the European Economic Area (EEA) if necessary e.g. if a third party we utilise could have servers located outside of the EEA. If this is the case, we will either obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU’s guidelines. You can see above where we send data outside of the EEA and on what basis we do so.
SECTION 6 – HOW WE PROTECT YOUR DATA
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our security measures include two factor authentication.
In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you.
SECTION 7 – CONTACT INFORMATION
For any privacy-specific concerns please contact Dave Gardner, Data Protection Officer. 65 Malvern Rd, Manchester, M24 1QA Dave@skyhighfootage.com
You have the following rights:
- the right to be informed about the collection and use of your personal data
- the right of access to your personal data and any supplementary information
- the right to have any errors in your personal data rectified
- the right to have your personal data erased
- the right to block or suppressing the processing of your personal data
- the right to move, copy or transfer your personal data from one IT environment to another
- the right to object to processing of your personal data in certain circumstances, and
- rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).
We also give you the option to manage your data via email or post.
While we do not hold personal data any longer than we need to. The duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for upto 7 years.
SECTION 9 – QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you then contact Dave Gardner, Data Protection Officer Dave@skyhighfootage.com